Payment Methods
You can make your payment by the following payment method:
Credit Card
It’s very convenient to use our online payment system which provided by Westpac. It's 100% secure and using strong SSL encryption. Which will not let anyone else sees your credit card and personal details except the merchant’s bank. Visa, Mastercard, and bank cards are acceptable.
Cheque or Money Order
You can write bank cheque or money order to “Brighter Sky International Pty Ltd” with the invoice amount and post to “5 Chancery Way Taylors Hill Vic 3037 Australia.
Direct Deposit
We accept Direct Deposit for orders, you could either make bank deposit in person, using phone banking or Internet banking to Westpac, our account information is as below:
Account Name: Brighter Sky International Pty Ltd”
BSB: 033 172
Account Number: 561147
Please quote your Invoice number in the transfer reference box, it will help us to identify your order.
Paypal
You can make payment through our check out system by using Paypal.
Pleas quote your Invoice Number when sending money through paypal, it will help us to identify your order.
Our account ID is: info@bbink.com.au
Shipping and Delivery
Shipping Cost
We are proudly to offer our customer the Lowest Shipping Cost for online printing consumable deals. Any orders with BBink Australia over $50.00 is delivered to you free of charge using Australian Air Express. For orders below $50.00, Customers are only paying $5.50 Flat Rate for shipping and Handling. We have most of our value pack deal with Free shipping.
Delivery Time
Australian Air Express runs a network that delivers to most capitals and major cities next day. By using Australian Air Express we offer our customers a cut off for same day order processing at 3pm Monday to Friday, order place before this cut off will be shipped in the same day. However, we do recommend our customer call us on 03 83616176 to check the availability of certain product if they need it urgently. At the time of shipping, you will receive our email with your consignment details and tracking number of your order.
Stock out Items
Nearly 99% of the time we have all stocks available, if there is a stock out item in your order, it will be shipped out in the next day. We will contact you immediately to discuss the solution, or even issue a refund.
Security
We ensure that our website is providing customers the highest level of protection for their information. Any information that the customer send from our website is encoded with SSL encryption technology. In another word, this encryption process is not letting anyone else sees your credit card and personal details except the merchant’s bank. You can check this security level by looking for the padlock icon in the bottom corner of the browser. All the security technology is proudly provided by Westpac Banking Corp.
Customer Data Privacy
All of customer’s Personal information will never be released to a third party without their consent. We will never sell or license this information to a third party.
Refund/Return Policy
We offer 30 days full money back guarantee to back you up!
Should you need to return an item for whatever reason, please email us info@bbink.com.au or call 03-83616176 to arrange a return or refund. You will be given an authorization number, so the products you are returning can be identified when it come back to us. Product returned without authorization number will result refund delay. Your postage is also covered by this policy!
